Privacy Policy

Last updated: May 22, 2026

Turnkey Autos ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect on turnkey-autos.com and through our SMS messaging program, how we use it, and the choices you have. By using our website or providing your phone number, you agree to this Policy.

1. Information We Collect

Contact information — name, phone number, email address, and ZIP code you provide on contact, lead, or financing forms, or through third-party lead providers like CarGurus.
Vehicle inquiry details — the specific vehicle you asked about and any questions you sent.
Financing application data — when you apply for financing, additional details such as date of birth, address, employer, income, and (where required) Social Security number, used only to evaluate your application.
SMS messages — the content of text messages you exchange with us, used to respond to your inquiry and to keep a record of the conversation.
Website analytics — pages viewed, device type, and referrer, used to improve the website.

2. How We Use Your Information

Respond to your vehicle inquiries and schedule appointments.
Send SMS follow-ups related to vehicles you asked about, appointment confirmations, trade-in questions, and financing follow-up.
Process and evaluate financing applications with lenders we partner with.
Improve our website, inventory, and customer service.
Comply with legal obligations.

3. SMS Opt-In and Consent

We send SMS messages only to people who have opted in by submitting a vehicle inquiry (through a marketplace like CarGurus or directly through our website) or by checking the SMS consent box on one of our forms. You can opt out at any time by replying STOP.

Turnkey Autos does not sell, rent, or share SMS opt-in consent or mobile phone numbers with third parties for their marketing purposes. Mobile information is used only by Turnkey Autos and the service providers strictly necessary to deliver our messages (for example, our SMS messaging provider).

4. How We Share Information

We share personal information only as needed:

Service providers — hosting, SMS delivery, email, and analytics providers that process data on our behalf under confidentiality obligations.
Lenders — when you submit a financing application, we share the application with lenders for the purpose of evaluating your request.
Legal — when required by law, subpoena, or to protect our rights.

We do not sell your personal information, and we do not share your SMS consent or phone number for third-party marketing.

5. Data Retention

We keep contact and inquiry information as long as needed to serve you and to meet legal and accounting requirements. Financing application data is retained according to applicable lender and regulatory requirements. You may request deletion of your data at any time by emailing sales@turnkey-autos.com.

6. Security

We use industry-standard safeguards (encryption in transit, access controls, secure cloud infrastructure) to protect your information. No internet transmission is 100% secure, but we work hard to keep your data safe.

7. Your Choices

Opt out of SMS — reply STOP to any text message.
Access, correct, or delete your information — email sales@turnkey-autos.com.
Do not call — let us know and we will note your preference.

8. Children

Our website and SMS program are not directed to children under 13, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

10. Contact Us

Turnkey Autos, 1904 Broadway, Watervliet, NY 12189 · (518) 528-5646 · sales@turnkey-autos.com